Privacy Policy
KAIVOR PRODUCTION LLC is committed to protecting the privacy and personal data of anyone visiting or interacting with its site kaivorproduction.com. This policy explains what data is collected, why, how it is used, and what your rights are.
1 · Data controller
2 · Data collected
We collect only the data strictly necessary to provide our services and respond to your requests:
a) Data you provide voluntarily
- Contact form: name, email, phone, the name of your business, city, objective, budget — in order to respond to your audit request.
- Email/WhatsApp communication: the content of the messages exchanged. The contact form may open a WhatsApp conversation (a service operated by Meta Platforms, Inc.).
b) Data collected automatically
- Anonymous analytics (Plausible): pages visited, duration, traffic source. Plausible is a European, privacy-first tool that uses no cookies and does not identify visitors individually.
- Server logs (Vercel): IP address, user-agent, date/time (retained for 30 days for security).
3 · Purposes of processing
- Respond to your contact or quote request
- Provide the services you have engaged us for
- Improve our site and our offering (anonymous statistical analysis)
- Comply with our legal obligations (invoicing, accounting)
4 · Legal bases
For visitors in the European Union, in accordance with the GDPR (Articles 6 and 7), the legal bases for our processing are:
- Consent (contact forms, connecting via WhatsApp)
- Performance of a contract (services subscribed)
- Legal obligation (invoicing, accounting)
- Legitimate interest (anonymous statistics via Plausible, handling of messages received)
For visitors located in the United States and other jurisdictions, we process personal data in accordance with applicable local laws, on comparable grounds.
5 · Retention periods
- Contact requests with no follow-up: 12 months maximum
- Client data (active contract): for the duration of the contractual relationship + 5 years
- Invoices and accounting documents: 10 years (legal obligation)
- Server logs: 30 days
- Plausible statistics: anonymous, aggregated data, with no individual retention period
6 · Recipients
Your data is shared only with the people and providers strictly necessary:
- The internal KAIVOR Production team (access limited on a need-to-know basis)
- Vercel (hosting) — USA, framed transfer
- Plausible (analytics) — Germany / EU
- Meta Platforms, Inc. (WhatsApp, messaging) — USA, framed transfer (when you contact us via WhatsApp)
- Google Workspace (email) — Ireland / EU
- Stripe (payments) — EU
- Public authorities, solely upon a lawful legal request
No sale, rental, or transfer of your data to third parties for commercial purposes.
7 · Transfers outside the EU
Some providers (Vercel, Meta Platforms / WhatsApp) are based in the United States. These transfers are framed by the EU-U.S. Data Privacy Framework (DPF) and/or by the European Commission's Standard Contractual Clauses, ensuring an equivalent level of protection. When you choose to contact us via WhatsApp, sending your message to Meta Platforms, Inc. additionally relies on your consent (your voluntary action of opening the conversation).
8 · Your rights
Where the GDPR applies to you, you have at any time the following rights over your data:
- Right of access (Article 15)
- Right to rectification (Article 16)
- Right to erasure / "right to be forgotten" (Article 17)
- Right to restriction of processing (Article 18)
- Right to data portability (Article 20)
- Right to object (Article 21)
- Right to withdraw your consent at any time
- Right to lodge a complaint with your competent supervisory authority (e.g. the CNIL in France)
To exercise these rights: send an email to contact@kaivorproduction.com with the subject "Privacy request" and specify your request. We respond within 30 days maximum.
9 · Security
KAIVOR Production implements appropriate technical and organizational measures to protect your data: HTTPS encryption (TLS 1.3), secure Vercel hosting, restricted internal access to data, regular backups, strong passwords, and two-factor authentication on critical tools.
10 · Cookies
The site uses a minimal number of cookies. See the detailed Cookie Policy.
11 · Contact
For any question regarding this policy or your data:
- Email: contact@kaivorproduction.com
- EU supervisory authority (France): cnil.fr/fr/plaintes
Last updated: June 22, 2026 · Version 1.0